Articles by Jim Holland

Large or Catastrophic Restoration Projects

Q: I have a small restoration company in Louisiana. After Katrina, we started receiving phone calls for drying and remediation services from homeowners. I didn’t get the opportunity to work on any commercial projects. What do you think we need to do in order to be better prepared for another storm?
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Take the LEED

Q: I am currently working on a major water loss in a commercial building. The facilities manager asked me what impact our restoration would have on their LEED certification. What is LEED, and what impact does it have on fire or water damage restoration?

A: Before I answer your question, we need to understand the LEED program.

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What Does the OSH Act Say?

Q: I have read that as a restorer we may need to consider the General Duty Clause, but I am not clear on how that applies to performing remediation services especially when most of our work is accomplished with subcontractors?
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Biocides Redefined

Q: Has there been a change in the way that IICRC S500 refers to biocides?
A: The simple answer to your question is yes.
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The Health Impact of Cleaning Up Urine

Q: Is it possible to develop an illness from cleaning up urine?

A: The simple answer is yes. However, there are a number of factors that ultimately determine whether or not there is a chance of developing an illness.
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IEQ Q&A: Misting

Q: I’ve heard conflicting comments about misting to reduce dust in the air during mold remediation. My question is, is misting appropriate?
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S520 and Condition 1

Q: I have read various comments about what S520 describes as a Condition 1 area. Could you please explain how a remediator is to understand this term?
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AFDs and Respirators

Q:  The S500 says that “Restorers can install one or more air filtration devices...AFDs provide additional airflow while simultaneously removing soils or contaminants from the air...” So, if we decide to install an AFD to remove contaminants, should we also have our workers wear N95 respirators while working in the area?
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HEPA Filters: Nuisance or Necessity?

Q: Can you explain to me why we have to use filters that are HEPA when we are trying to remove stuff from the air that is larger than 0.3 microns?
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Warding Off the Cold Shoulder

The principles of remediation are the same regardless of the climate that you may be working. I would recommend that you follow the IICRC S500 "Standard and Reference Guide for Professional Water Damage Restoration" for sewage damage remediation and the S520 "Standard and Reference Guide for Professional Mold Remediation" for mold remediation.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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