Articles by Jeffrey Stouffer

Wands and Extraction Tools: A Primer

August 6, 2007
The cleaning wand, that ubiquitous instrument wielded with casual precision by legions of professional technicians, is at once a tool of monumental importance yet so common it is often regarded as little more than an afterthought.
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Right Around the Corner

August 2, 2007
A little more than a month from now, the 2007 Connections Convention and Trade Show will fling wide its doors and welcome the collective mass of cleaners, restorers, distributors, manufacturers and others who have made their way to the Las Vegas Hilton.
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What Was It About Bob?

July 12, 2007
For those who may not have heard, Robert “Bob” Wittkamp, well-known industry figure, ICS columnist and consummate cleaning professional, died June 13. He was 64 years old.
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Taking It Out for a Test Drive

June 5, 2007
This month ICS is kicking the tires on a new multimedia approach aimed at delivering to you a much more comprehensive, in-depth editorial package. Ladies and gentlemen, start your search engines.
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Connections Conference 2007: Clear Sailing in Clearwater

June 5, 2007
Those fortunate enough to attend the 2007 Connections Conference and Exhibition in Clearwater, Fla., saw sun, sand and one of the more interesting educational lineups in recent memory.
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The CRI SOA: A Round Table Discussion

June 5, 2007
The Carpet and Rug Institute’s Seal of Approval Program has been a source of controversy in the pages of ICS, on industry Bulletin Boards, at trade shows and everywhere in between.
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Don't Overlook the Message to the Masses

May 14, 2007
Regular readers of ICS and visitors to the ICS Bulletin Board are by now quite familiar with the Carpet and Rug Institute’s Seal of Approval Program and the controversy surrounding it.
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The ICS 2007 Disaster Restoration & Remediation Market Study

March 1, 2007
The ICS Disaster Restoration & Remediation Market Study is an examination of the mechanisms, both mechanical and organic, impacting the direction of the restoration and remediation marketplace.
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Editorial Comment: Leverage Your Opportunities

February 1, 2007
The first vacuum cleaner was developed by an Englishman named Hubert Booth in 1901. It was a monstrous device requiring several men to operate it, and a horse and wagon to pull it through the street.
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2007 Carpet-Cleaning Chemical Market Study

February 1, 2007
Welcome to ICS Cleaning Specialist magazine’s fifth commissioned market study designed to measure the opinions and preferences of floor care and restoration professionals as they pertain to the use of carpet-cleaning chemicals and equipment. The size and scope of the study dictates that only certain responses can be represented here; see the “ICS Market Study” box at the end of the feature for more information.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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