Articles by Jeffrey Stouffer

Trimming the Fat

A throwaway comment about restaurants led to a bit of pondering over how the challenges facing one industry can be applied to another.
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$4.35

Here’s a suggestion for all those gas station owners out there: instead of prices, why not just post “Abandon hope all ye who enter here” and get it over with?
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What's the Sound of One Hand Clapping?

Legend has it an actor of some fame once asked this question of the late Hunter S. Thompson at the Woody Creek Tavern in Colorado. Story goes, Thompson turned to the man, slapped him across the face and said, “Like that.” 
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Yes, It Takes Work; It's Making the Work Count That Matters

Workaholic. Type-A personality. Compliments or terms of derision, depending on who you’re asking. I’m writing this with Game 7 on in the background, Cavs and Celtics, so you know where I stand. Then again, who’s to say how much is too much? 
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All Aboard the Great Metal Bird to Freedom

You know you’ve worked a show well when, at its conclusion, you’re pleasantly exhausted and happy you went, but it’d take a stun gun and three guys from the Steelers’ O-line to drag you back inside.
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Education is Key, But Don't Take It From Me

Education is a cornerstone of the Connections Conference and Exhibition, and the cleaning and restoration industry as a whole. A serendipitous gathering of some of the industry’s top experts helped reinforce that idea.
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Pushing Tin

This was supposed be the first of four daily blogs reflecting on the happenings at the Connections Conference and Exhibition; the travel industry, however, had other ideas.
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Showtime

Wednesday marks the start of the Connections Conference and Exhibition in Orlando, Fla. It also marks the beginning of four days of reports from the show.
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Knowing Just Enough to be Dangerous

It's always fun to read the happy, encouraging things various media outlets are saying about the carpet cleaning industry. 
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Sage Advice From Robo-Joe

An industry figure of no less stature than the intrepid Joe Domin inspired this latest food for thought.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine

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2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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