Articles by Jeffrey Stouffer

If the Cleaning Industry Held a Draft...

April 27, 2008
It’s been a warm, bright, picturesque weekend out my way, nature at its finest, so naturally I spent the entire time indoors watching the NFL draft.
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See the Value in Your "Other" Compensation

April 18, 2008
I was planning to kick off the “Editor’s Blog” with a short, snappy, give-you-pause-and-make-you-think kind of musing on something economic, given the times we’re living in. But what? 
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Welcome to the ICS blog!

April 9, 2008
Welcome to the ICS Editor’s Blog, where the ICS editorial staff notes, and readers comment, on the latest developments affecting professionals working in floor care and restoration.
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Just Creeping Along

March 11, 2008
So for all the classes and articles and seminars and conferences addressing technician appearance, hygiene, decorum, body language, etc., etc., there exists that little-discussed but monumentally important underpinning of the cleaner-client interaction: the creep factor.
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The ICS 2008 Disaster Restoration & Remediation Market Study

March 10, 2008
The ICS Disaster Restoration & Remediation Market Study is an examination of the opinions and preferences of restoration and remediation professionals concerning their business.
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The Experts Take Aim at Odor

February 15, 2008
To the cleaning professional, odor control means opportunity. To put not too fine a point on it, the same nose-wrinkling offensiveness driving homeowners to distraction carries the sweet smell of money for the professional technician, if he or she is savvy enough to catch the scent.
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2008 Carpet-Cleaning Chemical Market Study

February 13, 2008
Welcome to ICS Cleaning Specialist magazine’s sixth commissioned market study designed to measure the opinions and preferences of floor care and restoration professionals as they pertain to the use of carpet-cleaning chemicals and equipment.
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A Lyin' in Winter

November 20, 2007
Hmm. Too much of a stretch? Perhaps: Peter O’Toole is nowhere to be seen. But you’ll never know how far you can go unless you try.
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2007 NIRC Fall Conference Takes Flight in Windy SoCal

October 23, 2007
The 2007 NIRC Fall Conference, the leadoff event for the Restoration Industry Association’s Fall Conference Series, Oct. 23-27 at the Hyatt Regency Orange County Hotel in Garden Grove, Calif., successfully fought off poor IAQ and equipment glitches as the morning seminars commenced.

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A Talent for the Game

September 18, 2007
Nothing will stay with a client longer than the first glimpse of your truck, the first look she gets of you on the front steps, the first words out of your mouth. First impressions: they’re what’s for breakfast.
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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