Articles by Jeffrey Stouffer

If the Cleaning Industry Held a Draft...

It’s been a warm, bright, picturesque weekend out my way, nature at its finest, so naturally I spent the entire time indoors watching the NFL draft.
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See the Value in Your "Other" Compensation

I was planning to kick off the “Editor’s Blog” with a short, snappy, give-you-pause-and-make-you-think kind of musing on something economic, given the times we’re living in. But what? 
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Welcome to the ICS blog!

Welcome to the ICS Editor’s Blog, where the ICS editorial staff notes, and readers comment, on the latest developments affecting professionals working in floor care and restoration.
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Just Creeping Along

So for all the classes and articles and seminars and conferences addressing technician appearance, hygiene, decorum, body language, etc., etc., there exists that little-discussed but monumentally important underpinning of the cleaner-client interaction: the creep factor.
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The ICS 2008 Disaster Restoration & Remediation Market Study

The ICS Disaster Restoration & Remediation Market Study is an examination of the opinions and preferences of restoration and remediation professionals concerning their business.
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The Experts Take Aim at Odor

To the cleaning professional, odor control means opportunity. To put not too fine a point on it, the same nose-wrinkling offensiveness driving homeowners to distraction carries the sweet smell of money for the professional technician, if he or she is savvy enough to catch the scent.
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2008 Carpet-Cleaning Chemical Market Study

Welcome to ICS Cleaning Specialist magazine’s sixth commissioned market study designed to measure the opinions and preferences of floor care and restoration professionals as they pertain to the use of carpet-cleaning chemicals and equipment.
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A Lyin' in Winter

Hmm. Too much of a stretch? Perhaps: Peter O’Toole is nowhere to be seen. But you’ll never know how far you can go unless you try.
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2007 NIRC Fall Conference Takes Flight in Windy SoCal

The 2007 NIRC Fall Conference, the leadoff event for the Restoration Industry Association’s Fall Conference Series, Oct. 23-27 at the Hyatt Regency Orange County Hotel in Garden Grove, Calif., successfully fought off poor IAQ and equipment glitches as the morning seminars commenced.

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A Talent for the Game

Nothing will stay with a client longer than the first glimpse of your truck, the first look she gets of you on the front steps, the first words out of your mouth. First impressions: they’re what’s for breakfast.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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