Articles by Gordon Hanks

The Rotary Extractor: Is it for YOU?

The five major players in rotary extraction sounded off about this unique piece of cleaning equipment.

I was very interested with the introduction of the HydraMaster RX-20 many years ago, which was the first of the rotary extractors on the market.


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Traffic Lane Cleaning Tips and Tricks

In commercial facilities, all you need to do is follow the trail of dirt, oil, asphalt, food or coffee spills (aka “traffic lane grunge”) to know where the busiest areas are.


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Diversify or Die! If it’s on the Floor, Can You Service it?

Have you noticed there isn’t as much carpet in homes today as there used to be? The home I owned in the mid 1980’s had 100% of the floor covered in carpet – yes, even the kitchen and bathrooms! 


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Stain Removal: Simplified, Not Mystified

In my early certification training classes I was taught that if I first applied a VDS to an unknown stain and then followed that up with a NVDS if it responded but needed more oomph, but then had to rinse again with a VDS.


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When is Clean Truly “Clean?”

A look at the tools and gadgets to find hidden hazards and verify cleanliness

When I first entered this industry, “cleaning” generally indicated removal of any dust or soil contained in the item being on hand.


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The Nitty Gritty of Tile and Grout Cleaning

If you are not already offering this service I might suggest you are walking over substantial income every day

With the right equipment and chemical, tile and grout cleaning can be very effective and profitable.


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Injection Drying: Inspect, Plan and Dry

As a 40-year veteran of the cleaning and restoration industries, I’m proud to have witnessed and been a part of the advancements in science and technology.


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Moisture Meters: Continuing to Change for the Better

This article will focus on change in products for detecting and tracking moisture

The focus of this issue is innovation. We tend to associate change with innovation and progress. 


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Are You Offering Spot Removers and Carpet/Fabric Protectors? If Not, You Should Be

I’m going to make it easier and put an additional $10,000, $50,000 or maybe even $100,000 into your pocket over the next 12 months

Have you ever held a job where you get a call from the boss and he says in a gruff voice, “Please come to my office.” 


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Creating Positive Experiences: It’s the Little Things that Make a Big Difference

Once you are on the job, you have the opportunity to really show that you care

Have you ever taken a call from a perspective customer where they ask you a question and before you know it you are saying words like extraction, surfactant, truckmount, encapsulation, or (heaven forbid) deflocculation?


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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine

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2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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