- THE MAGAZINE
Articles by Gordon Hanks
In the early days of my carpet cleaning career, responding to a call for water damage restoration meant we would extract water from the carpet and perhaps place one or two air movers blowing under the carpet.
I’ve seen the process of restoring homes and businesses go from a simple, unsophisticated approach to a complex, scientific and professional service.
So what’s the emergency? Hopefully you don’t have one, but a professional cleaner I recently talked to needed a total makeover on his upholstery cleaning process.
No, our infrared cameras used in the restoration industry today do not use X-rays to view into walls or through doors, but they are almost as effective when used to understand where water is in flood-damaged properties.
In the early years of my carpet cleaning career, you could identify a spot removal expert by whether or not he carried a bone spatula. That, along with a tamping brush and a few spotting towels, was what made up the equipment arsenal for the professional spot removal specialist...