Articles by Gordon Hanks

Fly High and Dry Fast

Several years ago I agreed to go to Anchorage, Alaska and teach a carpet-cleaning course. It was a great time of year – early July – and the sun shined for 21 hours a day. Part of my payment included a trip into the beautiful Alaskan wilderness to fish for King Salmon.
Read More

Boosting Your Effectiveness

Every once in a while I can’t help but talk about some of the most effective gadgets or “tools” in the chemical world. This month’s column has to do with chemicals used for boosting your cleaning performance. But first, a little history.
Read More

What Does Customer Care Mean?

Many of the gadgets we discuss each month are tools and accessories intended to make our job easier or faster. They are designed primarily for our benefit. This month, we are going to focus on some gadgets primarily designed to impress the cleaning customer.
Read More

Looking Into Electric Heat

It seems as though every article written about drying lately is about the science of drying. Drying with heat is a topic that has polarized the industry. Restorers have taken their stands on both sides of the issue.
Read More

The Art of Water Extraction

Is there art and skill involved in water extraction or is it simply a matter of riding around on a specialized extraction tool and calling it a day? I think we can all agree that there is both art and skill involved.
Read More

Please Save My Knees!

About 33 years ago I re-installed (kicked in) my first carpet. It had been disengaged during a flood cleanup. It was also 33 years ago that my knees told me that if I continued doing that kind of work they would freeze up and go on strike.
Read More

pH Measurement and Meters

It has been a few years, but I can still remember when my parents gave me my “Junior Scientist” chemistry set. It included both red and blue litmus paper that would change color when dipped in various solutions. Neat!
Read More



Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Beginning April 21, Google will start judging websites based on their mobile friendliness. What exactly does this mean to you cleaning website? Find out in the latest edition of The Hitman Advertising Show, which will also cover tips and suggestions on getting mobile compliant.
More Podcasts

ICS Cleaning Specialist Magazine


2015 April

The April ICS issue features content on concrete polishing, green cleaning, air duct cleaning, injection sprayers and new products.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive


The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.png


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view