Articles by Gordon Hanks
August 2, 2007
About 33 years ago I re-installed (kicked in) my first carpet. It had been disengaged during a flood cleanup. It was also 33 years ago that my knees told me that if I continued doing that kind of work they would freeze up and go on strike.
July 12, 2007
It has been a few years, but I can still remember when my parents gave me my “Junior Scientist” chemistry set. It included both red and blue litmus paper that would change color when dipped in various solutions. Neat! Read More
June 5, 2007
I love gadgets that facilitate a better cleaning job and help us in our work. And once in a while I address the application of one of our most important gadget
facilitators: chemicals. Read More
April 12, 2007
“It uses too much chemical.” “It doesn’t spray evenly.” “It’s too slow.” “My pressure’s not consistent.” “I get tired lugging it around.” “The cleanup is time consuming and messy.” “I hate the constant pumping.” And the list goes on. Read More
March 2, 2007
In the early days of my carpet-cleaning career, responding to a call for water-damage restoration meant we would extract water from the carpet and perhaps place one or two sheet-metal air movers. Little or no thought was given to the moisture inside the wall cavity or to other wet surfaces.
February 1, 2007
Our home was carpeted with white wool short shag. Mom was a meticulous housekeeper, and we vacuumed that carpet often. After every vacuuming we would pull out the carpet rake – the same rake that could be used to rake leaves in the fall – and remove all the vacuum marks and footprints.
January 1, 2007
You customer glances down and with a slight grin asks, “Performing surgery today?” With tongue in cheek she may initially make fun of your “surgical booties,” but she will quickly be impressed with the extra care you are taking as you perform your cleaning. Read More
December 1, 2006
Running our cleaning company years ago, we decided to start a second value-oriented company that would charge by the room for carpet cleaning. Our idea was based on the proliferation of per-room-priced competition, and we hoped we could do it better and smarter so we could actually make a profit at it. Read More
November 11, 2006
There it is: 40,000 square feet staring me in the face. With 7 hours to clean it and have it dry for traffic in the morning, how were we ever going to get this done?
I knew we couldn't get away with straight extraction cleaning. This commercial carpet had been heavily neglected and was fully impacted with soil in and past the backing. Experience had taught me that the more times I extracted it, the worse it would look.
October 11, 2006
Up until the introduction of extraction cleaning, the majority of carpet cleaning was done with a rotary machine and a sudsy shampoo solution. Synthetic detergents had replaced most heavy re-soiling coconut-oil-based shampoos but, as we would tell our customers, "Why would you want to stir the dirt up and then leave it in the carpet?" Read More