Carl Williams

Carl Williams operated a highly respected Southern California carpet cleaning firm before turning his efforts full time to becoming a cleaning industry instructor and author. He is president of the Academy of Textiles & Flooring, past president of CFI, and a regional supervisor for the IICRC.

ARTICLES

How To Protect Your Cleaning Company When Hiring Employees

February 9, 2001
Carpet cleaning/floor care employers can be held legally responsible for wrongful acts carried out by their employees. Carl Williams provides you with solid advice of what you can, can’t and should do to avoid legal problems when interviewing and doing applicant background/reference checks.
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The Seven Secrets to Generating 700 Reports a Year

June 15, 2000
The inspector of today has to be much more introspective and analytical about both the internal customer (mill, retailer, etc.) and the external customer (consumer, building owner/manager, etc.) motives...
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The Wave of the Future For Inspection: Teaming-Up

June 13, 2000
This is not a fantasy; it is a necessity. In this era of high-speed change, the stakes are nothing less than survival.
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Illegal Liaison

April 26, 2000
Analysis of an Inspector's Report and the Position He Took
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Multimedia

Videos

Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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