Articles by Howard Partridge

Putting the Value Back in "Professional"

August 12, 2010
You probably refer to yourself as a professional carpet cleaner. But have you ever thought about what that word really means? You probably refer to yourself as a professional carpet cleaner. But have you ever thought about what that word really means?
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Get on Track and Off the Truck!

July 21, 2010
The cleaning business is chock full of owner-operators. People who do the work themselves. The one truck operator. The one-man show. Does that describe you?
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Setting GOALS! For Your Business

May 17, 2010
The GOALS! System outlines an easy way to remember your goals, set your goals, and keep them in place.
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4 Reasons Goals Aren't Met (and what to do about it)

April 12, 2010
Last month we examined the “5 Steps to Reaching Your Goals.” This month, we’ll dig into four of the obstacles you’ll face in trying to achieve your goals.
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Five Steps to Reaching Your Goals

March 17, 2010
If you are like many people in America, you made a few New Year’s Resolutions for 2010. Now it’s March. How are you doing? Even if you didn’t make specific resolutions for this year, there were probably a few things that crossed your mind that you wanted to change about your life and your business.
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11 Critical Areas of Phenomenal Success

February 11, 2010
Most small businesses in America don’t work. Most small-business owners went into business because they had a dream. A dream of working for themselves: being their own boss, having a little more free time. But what happened to most small-business owners?
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How to Handle an Unhappy Customer

January 8, 2010
A happy customer tells an average of one person about your service. An unhappy customer tells three. If you ignore their requests for action, they tell nine. If you get in an argument, they tell 50!
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How to Delegate Effectively

December 6, 2009
If you have employees, you have certainly face the difficulty of getting them to perform tasks you ask them to do. You may feel that it is easier to just do it yourself. When you do that, you have less time to work with and your employees never learn how to "own" the task.
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How To Double Your Profit With One Simple Strategy

November 4, 2009
In any business there is one type of sale that brings the most profit, a single sales activity that can make the greatest difference in the profitability of your company. Not taking advantage of this all-important sales opportunity will cost you thousands of dollars.
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The Only Three Things That Really Matter in Business

October 11, 2009
If I asked you how your business was going, what would your response be? “Great”? “Okay”? “Not so good”? And by the way, how did you come up with your answer? 
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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