Kent Berg

Kent Berg is the Director of the National Institute of Decontamination Specialists, an international crime and trauma scene cleanup training center certified by the American BioRecovery Association (ABRA). He is also a consultant and expert witness in the field of crime and trauma scene biorecovery. Kent can be reached at (864) 855-3400 or at


Trauma Cleaning: Without Standards, The Pain Can Keep Coming

As an instructor in crime and trauma-scene recovery and a board member of the American Bio-Recovery Association, I am often approached by attorneys, the public and insurance adjusters to evaluate the service they or their clients received from other crime-scene cleanup companies.
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Ten Big Concerns in the Bio-Recovery Industry

If you are in, or are contemplating entering, the bio-recovery industry, it’s important to remember this goal: the complete clean up of blood, tissue and other potentially infectious materials. Problem is, many people think that’s the only goal, and so all that is needed is a strong stomach and a mop.
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Things To Know About Crime & Trauma Scene Cleanup

Years ago, few cleaning or restoration personnel thought much about getting blood on themselves. Aside from the repulsive nature of blood, the very thought of it being the carrier of deadly and debilitating diseases was far from our minds.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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