Articles by Kent Berg

Trauma Cleaning: Without Standards, The Pain Can Keep Coming

By Kent Berg
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As an instructor in crime and trauma-scene recovery and a board member of the American Bio-Recovery Association, I am often approached by attorneys, the public and insurance adjusters to evaluate the service they or their clients received from other crime-scene cleanup companies.
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Ten Big Concerns in the Bio-Recovery Industry

By Kent Berg
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If you are in, or are contemplating entering, the bio-recovery industry, it’s important to remember this goal: the complete clean up of blood, tissue and other potentially infectious materials. Problem is, many people think that’s the only goal, and so all that is needed is a strong stomach and a mop.
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Things To Know About Crime & Trauma Scene Cleanup

By Kent Berg
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Years ago, few cleaning or restoration personnel thought much about getting blood on themselves. Aside from the repulsive nature of blood, the very thought of it being the carrier of deadly and debilitating diseases was far from our minds.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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