While seeking employees’ input and buy-in is important, you must be willing to make tough decisions that benefit the customer, the company and the staff.

If you’re trying to run a successful business, I highly recommend you get selective about where you’re trying to end up and which road you choose to get you there.

The power of building a brand starts with a great name.

In the first part of this blog (“Can Your Employees Be Stealing Your Calls?”) that ran on Feb. 20, I gave you the dire scenario of your own employees siphoning

Yes! And when I hear the pain in the voice of contractors who have fallen prey to their own staff stealing their calls it’s sickening. Even if you haven’t been

My dad believed that I should never ask any employee to do what I hadn’t done myself.

This blog is not about my golf game!

The question is where can people connect with one another socially, emotionally and when desired form a love connection?

Isn’t it tough when your company grows and you have add Techs for you to decide who is and isn’t qualified on what to do?

We get so busy running our business that we forget why we got into business and we’ve never thought about what the End Game should and could be.