Articles by Al Levi

It Was Working When I Left

April 4, 2010
“It was working when I left” was the sick sarcastic joke of a response I used to get from some of my troublesome Techs when I would confront them the next day with a callback.
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5 Powerful Technologies to Power Your Business Now

March 14, 2010
Working with contractors for years now, one thing is common. As contractors, we love any new tools that we can get our hands on, but not so much when it
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Stepping Over Dollars to Pick Up Dimes

March 7, 2010
The first time my dad cautioned me about, “Stepping Over Dollars to Pick Up Dimes”…I was still a kid in the business. So, I asked him, “What does that mean?”He
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Company Wide Game and a Stake in the Game

February 21, 2010
I want to talk to you about an annual Holiday Bonus that makes sense. Yes, I know what month it is. But, you need to plan and do some financial
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Computer Backup From Mild to Wild

February 14, 2010
Backing up your computer files is not important! It’s only important when something goes wrong. And something always can go wrong. I know because it did at my shop years
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When A Staff Member Is Spiraling Down

February 7, 2010
I’m constantly asked, “Al, what should I do about a staff member who has been a good team member in the past but is now struggling at work because their
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How to Get Testimonials and Make Them Count

January 31, 2010
Why the big fuss about getting testimonials anyway? It’s simple. I learned a long time ago that what you tell me about you is interesting but what I really want
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Meetings 101...Love them?...Hate them?

January 24, 2010
Most of us hate meetings! We’re way too busy to stop and meet. Besides, most meetings end up like the meetings we have at our house of worship or our
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Need More Information...or Need More Implementation?

January 17, 2010
After my first year as a consultant to the various trades I had worked in (and some I never worked in!), my brothers asked me what I learned and what
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Afraid That Your Staff Is Slowing Down?

January 10, 2010
Disappointed?Does your staff seem to take longer than whatever time they’re given no matter what the task assigned is….even the simplest of things? I know, it used to drive me
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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