Articles by Al Levi

Falling Off the Wagon

January 3, 2010
The New Year is always a great time to stop the craziness long enough to reflect on what went right last year, what went wrong and what would you like
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Somebody's Job

December 27, 2009
At my company, we used to get derailed by the simplest of tasks. We struggled to master the many tasks required to run our business and keep our promises. Even
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Time for Lunch

December 20, 2009
When the busy season hits, most of us are guilty of dashboard dining. For those unfamiliar with the term, it means we don’t have time to stop and eat lunch
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Why Would You Go To The Doctor and Not Do What You're Told?

December 13, 2009
Years back, my friend who was a noted industry specialist in our trade called me to complain that he had a number of contractors who would call him up to
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Breaking Away From The One Thing You Do

December 6, 2009
I joined in on a teleseminar call the other day that my consulting partner was hosting. The blog talk radio show interviewed guest Jack Stack. He has become famous for
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The Good, The Bad and The Ugly of Family Dynamics

November 22, 2009
Here’s what you can do right now to make working with family so much better.
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Wishing It Were So

November 15, 2009
“When you put the car in the ditch, the first thing you need to do is stop spinning the wheels.”
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Master Answering, Booking Calls In Steps

November 8, 2009
Everything that goes right and goes wrong can be traced back to how we do this simple but vital first step with the customer.
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Stop Destructive Patterns

November 1, 2009
Living on caffeine, nicotine and something else?
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Somebody Needs To Get Fired

October 18, 2009
Sometimes you need to let someone go to make your company better.
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