Articles by Al Levi

Pick Me! Pick Me!

October 11, 2009
10 ways to help your customer pick the “right” contractor (you).
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Secret Footage [Part 2]

October 4, 2009
More details on how to put a mystery shopping program into place the right way.
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Secret Footage [Part 1]

September 27, 2009
If I video taped your employees, would you be sick to your stomach or worse?
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7 Steps to Better Training

September 20, 2009
No matter how smart an owner are, you can’t do everything yourself!
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Thinking About Now And Changing Tomorrow

September 6, 2009
You’re a service business, not a fire department!
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Teaching The ‘Raising the Objection' Technique

August 23, 2009
Meet those pricing objections head-on and curb a customer’s urge to roam.
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Action vs. Progress

August 20, 2009
Think about the last time you attended an industry trade show, a training workshop or an association meeting: you got back to your shop all fired up to change things for the better.
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Triangle Of Success

August 16, 2009
Training, sales and marketing reinforce each other.
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August 11, 2009
If you moved across the street and started over ...  
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The Not-So-Sweet Spot

August 2, 2009
Al figures out what a "Right-Size" company should be.
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Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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