Articles by Al Levi

Pick Me! Pick Me!

10 ways to help your customer pick the “right” contractor (you).
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Secret Footage [Part 2]

More details on how to put a mystery shopping program into place the right way.
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Secret Footage [Part 1]

If I video taped your employees, would you be sick to your stomach or worse?
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7 Steps to Better Training

No matter how smart an owner are, you can’t do everything yourself!
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Thinking About Now And Changing Tomorrow

You’re a service business, not a fire department!
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Teaching The ‘Raising the Objection' Technique

Meet those pricing objections head-on and curb a customer’s urge to roam.
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Action vs. Progress

Think about the last time you attended an industry trade show, a training workshop or an association meeting: you got back to your shop all fired up to change things for the better.
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Triangle Of Success

Training, sales and marketing reinforce each other.
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If you moved across the street and started over ...  
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The Not-So-Sweet Spot

Al figures out what a "Right-Size" company should be.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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