Articles by Jillian Olson

Getting Educated With the PACR

April 12, 2011
After voting to change its name from the Professional Carpet & Upholstery Cleaners Association to the Professional Association of Cleaning and Restoration, the association is wasting no time getting its message and opportunities out to its members!
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March 4, 2011
The Board of Directors of the Professional Carpet & Upholstery Cleaners Association recently voted to change the name of the non-profit association to the Professional Association of Cleaning and Restoration, or PACR (pronounced "pacer.")
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PCUCA Announces Big (Name) Changes for 2011

February 9, 2011
The PACR (formerly the PCUCA) celebrated the holidays on Dec. 3 in Denver at The Tavern Downtown.
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PCUCA Update

November 1, 2010
On November 10-11, the PCUCA, along with Interlink Supply and Textile Consultants, will present the Commercial Carpet Maintenance Contracts workshop in Denver.
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PCUCA Keeps The Momentum Going

September 8, 2010
PCUCA members enjoyed a night out at the Colorado Rockies game on July 28. Over 120 PCUCA members attended the game and donated an additional 22 tickets to families who are staying at the Denver and Aurora Ronald McDonald Houses.
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July 21, 2010
The Professional Carpet and Upholstery Cleaners Association is very proud to announce that PCUCA raised more than $1,000 for the Leukemia Lymphoma Society at the Connections Conference and Exhibition in Clearwater, Fla. in April.
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PCUCA Announces Education and Association Events

May 17, 2010
The PCUCA has announced some upcoming educational seminars and association events.
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PCUCA News and Events

February 5, 2010
PCUCA will host this important class that takes a critical look at the presence of pre-existing conditions, contaminants (e.g., sewage or mold), and health and safety hazards, and address where the drying process cannot be completed in a timely manner.
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PCUCA November Update

November 6, 2009
The PCUCA would like to thank everyone who attended the 2009 Connections Convention and Trade Show in September.
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PCUCA Educational Opportunities Abound

October 7, 2009
On Oct. 22-23, “Inspection & Preliminary Determination” with John Banta of Restoration Consultants will be held. A unique two-day program, the course provides restorers and remediators with the training needed to inspect buildings and develop a preliminary determination consistent with the IICRC S500 and S520.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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