- THE MAGAZINE
Articles by Dave DeBlander
Why is it, that we pay good money to watch James Bond movies and other thrillers but when it comes to our own lives, we tend to dread tough situations.
Hopefully by now you have come to realize that life can have its surprises and sometimes seem downright unfair. Being in the carpet cleaning / restoration industry, you might have already come to the conclusion that our industry has a number of elements to it that are ridiculously unfair.
I have a friend that owns thirty businesses, all over the world. I asked him how he was able to monitor all those businesses and how he spent his workdays. His answer was that he regularly looked at their key performance indicators.
In this labor market, if your employees are not the best, guess who you can blame? No, not the economy or the school system or the government; instead, why don’t you look in the mirror?
Satchel Paige gave some great advice many years ago when he said, “Don’t look behind you, somebody may be catching up.” The legendary baseball player was referring to age, but his meaning can be applied to many situations.
Grab a piece of paper and take a little test. See how you measure up in my list of 10 things that you need to be successful in the carpet cleaning/restoration industry; it should be a good measuring stick to see how your business is doing.