Articles by Dave DeBlander

From Almost Broke to a Robust Business

What is the difference between having a job and having a business? You can sell a business, but you can’t sell a job. 
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The Most Profitable Sale Ever

I find it amazing that so many owners will take months to train their techs how to clean, but only minutes on how to up-sell. The up-sell is the most profitable sale you can make, because it costs nothing to get in front of the client.
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Admit It, You're a Gambler


Why is it, that we pay good money to watch James Bond movies and other thrillers but when it comes to our own lives, we tend to dread tough situations.
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Accountability: The Final Piece of the Puzzle

Whenever I ask a group of carpet cleaners, “How many of you have yearly and quarter goals written down?” the answer is usually very disappointing.
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Life is Not Fair


Hopefully by now you have come to realize that life can have its surprises and sometimes seem downright unfair. Being in the carpet cleaning / restoration industry, you might have already come to the conclusion that our industry has a number of elements to it that are ridiculously unfair.
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Measuring Your Key Performance Indicators


I have a friend that owns thirty businesses, all over the world. I asked him how he was able to monitor all those businesses and how he spent his workdays. His answer was that he regularly looked at their key performance indicators.
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10 Steps to Fabulous Employees


In this labor market, if your employees are not the best, guess who you can blame? No, not the economy or the school system or the government; instead, why don’t you look in the mirror?
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Using Technology in Your Business


Satchel Paige gave some great advice many years ago when he said, “Don’t look behind you, somebody may be catching up.” The legendary baseball player was referring to age, but his meaning can be applied to many situations.
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Ten Things You Need to be Successful


Grab a piece of paper and take a little test. See how you measure up in my list of 10 things that you need to be successful in the carpet cleaning/restoration industry; it should be a good measuring stick to see how your business is doing. 
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What It Takes to be a Success

How is your ability to get back up after you have been knocked down? Is there an area in your business that gives you grief and headaches? Are you determined to tackle the problem and come up with a solution?
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Multimedia

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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