Articles by Dave DeBlander

From Almost Broke to a Robust Business

January 5, 2011
What is the difference between having a job and having a business? You can sell a business, but you can’t sell a job. 
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The Most Profitable Sale Ever

November 8, 2010
I find it amazing that so many owners will take months to train their techs how to clean, but only minutes on how to up-sell. The up-sell is the most profitable sale you can make, because it costs nothing to get in front of the client.
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Admit It, You're a Gambler

November 1, 2010

Why is it, that we pay good money to watch James Bond movies and other thrillers but when it comes to our own lives, we tend to dread tough situations.
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Accountability: The Final Piece of the Puzzle

September 16, 2010
Whenever I ask a group of carpet cleaners, “How many of you have yearly and quarter goals written down?” the answer is usually very disappointing.
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Life is Not Fair

September 9, 2010

Hopefully by now you have come to realize that life can have its surprises and sometimes seem downright unfair. Being in the carpet cleaning / restoration industry, you might have already come to the conclusion that our industry has a number of elements to it that are ridiculously unfair.
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Measuring Your Key Performance Indicators

August 11, 2010

I have a friend that owns thirty businesses, all over the world. I asked him how he was able to monitor all those businesses and how he spent his workdays. His answer was that he regularly looked at their key performance indicators.
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10 Steps to Fabulous Employees

July 8, 2010

In this labor market, if your employees are not the best, guess who you can blame? No, not the economy or the school system or the government; instead, why don’t you look in the mirror?
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Using Technology in Your Business

June 15, 2010

Satchel Paige gave some great advice many years ago when he said, “Don’t look behind you, somebody may be catching up.” The legendary baseball player was referring to age, but his meaning can be applied to many situations.
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Ten Things You Need to be Successful

April 29, 2010

Grab a piece of paper and take a little test. See how you measure up in my list of 10 things that you need to be successful in the carpet cleaning/restoration industry; it should be a good measuring stick to see how your business is doing. 
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What It Takes to be a Success

April 5, 2010
How is your ability to get back up after you have been knocked down? Is there an area in your business that gives you grief and headaches? Are you determined to tackle the problem and come up with a solution?
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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