Mark Violand of Violand Flooring Inspections, has been in the cleaning and restoration industry for over 32 years. He is an IICRC Senior Inspector and an approved instructor teaching the CCT, CCMT, and RRT Classes. He manages the maintenance department for D&R Carpet Service, one of Northeast Ohio’s largest commercial flooring contractors. E-mail him at Mark@mark4floors.com
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.