Jessika James

Jessika M. James is the Education Manager for Prochem, where she writes cleaning and restoration manuals, organizes national training seminars and instructs internationally. Jessika has been in the cleaning and restoration industry for over 26 years, opening her first carpet and upholstery cleaning company along with her brother Kevin in 1984. She has owned and operated several successful disaster restoration and bio-remediation businesses in the northern California bay area. Among her many accomplishments in the industry, Jessika has earned the status of Clean Trust (IICRC) Approved Instructor, Clean Trust (IICRC) Master Textile Cleaner, Master Water Restorer, Master Fire & Smoke Restorer, Council Certified Indoor Environmentalist, Mold Remediator and Certified Mold Professional. Reach her at jessika.james@karcherna.com

ARTICLES

Just Ask Jess: What’s the Best Way to Remove Hair Oils and Food Greases from Upholstery?

Poor results may be due to the cleaning method, or, more likely, the chemistry not being used.

Jessika,

Lately I am not having much success cleaning synthetic upholstery, and am having a hard time removing hair oils and food greases. What am I doing wrong? 


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5 Steps to Soy Sauce Removal

Love Chinese food but hate cleaning the carpets and the stains? Say “sayonara!” to heavy, greasy food soils and soy sauce in these quick and easy cleaning steps!


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Just Ask Jess: What’s the Best Way to Clean Rayon?

Rayon can be tricky to clean, as there are many issues

Rayon is the weakest fiber when wet and can literally fall apart or tear under your upholstery tool.


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Just Ask Jess: How Can I Make More Money During the Upcoming Slow Season?

Up-selling deodorizer is one of the easiest, low cost/high profit up-sales we cleaners have

How can you make more money on the job? That’s easy! Start practicing the art of up-sales! 


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Just Ask Jess: How Can I Tell the Difference Between a Man-Made Ceramic Floor and Natural Stone Floor?

There are several quick tests you can perform to determine the type of hard flooring material you have.

There are several quick tests you can perform to determine the type of hard flooring material you have.


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Just Ask Jess: What's the Difference Between a Refrigerant and LGR Dehu?

Both of pieces of equipment are excellent tools

The main difference is the technology used to dehumidify the air passing through the unit. 


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Just Ask Jess: What is the Difference Between an Oxidizer and a Reducer?

Both oxidizers and reducers can be formulated as dye and pigment stain removers

What is the difference between an ‘oxidizer’ and a ‘reducer’? Which product should I use for a blue Gatorade stain?


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Just Ask Jess: What is ‘Microfiber’ Fabric Made of and What Should I Use to Clean it?

Microfiber fabrics respond well when wet-cleaned with the hot-water extraction method and a flush-type upholstery tool.

 Microfiber is an extremely fine 100% synthetic fiber that can be woven into upholstery fabric. 


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Just Ask Jess: I Applied a Urine Saturation Treatment and the Carpet Color Changed - What Do I Do Now?

It can be pretty shocking to see your treatment areas turn another color.

Believe it or not, I get phone calls frequently regarding this issue!


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Just Ask Jess: Kawasaki Disease - Can Children Get it from Steam-Cleaned Carpets?

Kawasaki Disease, also known as Kawasaki Syndrome, is a rare children's illness

The cause of Kawasaki Disease is unknown, but scientists who have studied the disease believe the research and evidence strongly suggests an infectious agent such as a virus or bacteria causes it.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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