Jessika M. James is the Education Manager for Prochem, where she writes cleaning and restoration manuals, organizes national training seminars and instructs internationally. Jessika has been in the cleaning and restoration industry for over 26 years, opening her first carpet and upholstery cleaning company along with her brother Kevin in 1984. She has owned and operated several successful disaster restoration and bio-remediation businesses in the northern California bay area. Among her many accomplishments in the industry, Jessika has earned the status of Clean Trust (IICRC) Approved Instructor, Clean Trust (IICRC) Master Textile Cleaner, Master Water Restorer, Master Fire & Smoke Restorer, Council Certified Indoor Environmentalist, Mold Remediator and Certified Mold Professional. Reach her at firstname.lastname@example.org.
A friend just bought an Asian food café and the loop-pile nylon carpets haven’t been cleaned in about 2½ years. There are heavy food soils and the walkways are matted with grease. What can I do to clean the carpet?
Carpet fiber identification is a vital step in the cleaning process. Proper identification will tell the professional cleaning technician exactly which carpet fiber he or she will be working with, and which methods, procedures and cleaning solutions will be safe to use.
“Jessika, I just picked-up a new account: A 350-unit apartment complex with olefin carpets. I have only been cleaning for about six months - can you give me any advice on how to clean these carpets? Anything, please!”
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.