Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

A Connections Conundrum

One of the most admirable things about restoration workers is how spontaneous they have to be. When the phone rings and there’s work to be had, they have to get themselves ready to go, whether it’s 6 a.m. or 6 p.m.  Now this little bit that I’m about to share certainly isn’t on the same level as the “drop everything and get out to the site” mentality of what restoration professionals have to go through, but...

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Want to Fix, Grow or Sell Your Business?

What are your goals in three to five years?
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Multitasking Myth

There are customers and staff tossing balls into the air and expecting you to effectively juggle them all.
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Final Thoughts from RIA/IICRC Update

The Restoration Industry Association’s (RIA) 67th-annual Leadership Summit and Industry Expo (Myrtle Beach, S.C.) came to a close March 29, capping three days worth of convention workshops, keynote addresses, breakout sessions and, of course, networking.
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Demanding vs. Pursuing Perfection

I think Lexus™ got it right when they coined the phrase, “Relentless Pursuit of Perfection”.
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From the RIA Leadership Summit & Industry Expo

MYRTLE BEACH - The Restoration Industry Association’s (RIA) 67th-annual Leadership Summit & Industry Expo kicked off today in Myrtle Beach, S.C.

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Family Turnaround

Life can indeed present 2nd and even 3rd acts if we so deem it to be possible.
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Staffing tips from my kid

Pam and I have always talked about business since she was a teenager because she shares my love for it.
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More or Less Important?

A trip to New York lent an opportunity to catch up with my good friend, Dan Holohan.
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Congratulations Bane-Clene on 50 Years

On the occasion of this Golden Anniversary for Bane-Clene we have a full feature article in the pages of our February issue of ICS and on ICS online which I have personally written.

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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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