Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

5 Powerful Technologies to Power Your Business Now

By Al Levi
No Comments
Working with contractors for years now, one thing is common. As contractors, we love any new tools that we can get our hands on, but not so much when it
Read More

Stepping Over Dollars to Pick Up Dimes

By Al Levi
One Comment
The first time my dad cautioned me about, “Stepping Over Dollars to Pick Up Dimes”…I was still a kid in the business. So, I asked him, “What does that mean?”He
Read More

Innovation Still Matters

By Tim Fausch
No Comments
What have you done this week to inspire your customers and employees to be excited about your products or services? 
Read More

Company Wide Game and a Stake in the Game

By Al Levi
No Comments
I want to talk to you about an annual Holiday Bonus that makes sense. Yes, I know what month it is. But, you need to plan and do some financial
Read More

Computer Backup From Mild to Wild

By Al Levi
One Comment
Backing up your computer files is not important! It’s only important when something goes wrong. And something always can go wrong. I know because it did at my shop years
Read More

When A Staff Member Is Spiraling Down

By Al Levi
No Comments
I’m constantly asked, “Al, what should I do about a staff member who has been a good team member in the past but is now struggling at work because their
Read More

A Business Lesson from Braveheart, Al and Ellen

By Tim Fausch
4 Comments
One of my favorite scenes from the 1995 film Braveheart takes place on the battlefield before the hand-to-hand combat takes place. In a rousing speech, Scotsman William Wallace challenges his troops to stay and fight. His words whip them into a frenzy. 
Read More

How to Get Testimonials and Make Them Count

By Al Levi
One Comment
Why the big fuss about getting testimonials anyway? It’s simple. I learned a long time ago that what you tell me about you is interesting but what I really want
Read More

Meetings 101...Love them?...Hate them?

By Al Levi
No Comments
Most of us hate meetings! We’re way too busy to stop and meet. Besides, most meetings end up like the meetings we have at our house of worship or our
Read More

Need More Information...or Need More Implementation?

By Al Levi
No Comments
After my first year as a consultant to the various trades I had worked in (and some I never worked in!), my brothers asked me what I learned and what
Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo