Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

How to Get Testimonials and Make Them Count

Why the big fuss about getting testimonials anyway? It’s simple. I learned a long time ago that what you tell me about you is interesting but what I really want
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Meetings 101...Love them?...Hate them?

Most of us hate meetings! We’re way too busy to stop and meet. Besides, most meetings end up like the meetings we have at our house of worship or our
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Need More Information...or Need More Implementation?

After my first year as a consultant to the various trades I had worked in (and some I never worked in!), my brothers asked me what I learned and what
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Afraid That Your Staff Is Slowing Down?

Disappointed?Does your staff seem to take longer than whatever time they’re given no matter what the task assigned is….even the simplest of things? I know, it used to drive me
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Falling Off the Wagon

The New Year is always a great time to stop the craziness long enough to reflect on what went right last year, what went wrong and what would you like
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Somebody's Job

At my company, we used to get derailed by the simplest of tasks. We struggled to master the many tasks required to run our business and keep our promises. Even
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Time for Lunch

When the busy season hits, most of us are guilty of dashboard dining. For those unfamiliar with the term, it means we don’t have time to stop and eat lunch
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Why Would You Go To The Doctor and Not Do What You're Told?

Years back, my friend who was a noted industry specialist in our trade called me to complain that he had a number of contractors who would call him up to
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A Global Warming Tax on Your Business?

If forced to take a side, I would join the ranks of global warming skeptics.  
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Breaking Away From The One Thing You Do

I joined in on a teleseminar call the other day that my consulting partner was hosting. The blog talk radio show interviewed guest Jack Stack. He has become famous for
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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