Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Teaching The ‘Raising the Objection' Technique

August 23, 2009
Meet those pricing objections head-on and curb a customer’s urge to roam.
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Triangle Of Success

August 16, 2009
Training, sales and marketing reinforce each other.
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Reset

August 11, 2009
If you moved across the street and started over ...  
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Let's Bring Families to Trade Shows

August 10, 2009
I was aghast the first time I visited the annual trade show known as the South Atlantic Well Water Drillers Jubilee in Myrtle Beach, S.C. When the doors to the expo hall opened, in poured hundreds of families.
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Hanging by a Thread

August 3, 2009
I rarely look out my seventh-floor window, but a few weeks ago a dangling window washer grabbed my attention. This guy--let’s call him Wally--was cleaning windows on a building adjacent to the one that houses BNP Media’s offices.
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The Not-So-Sweet Spot

August 2, 2009
Al figures out what a "Right-Size" company should be.
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Why You Need Systems Even More During the Slow Times

July 26, 2009
Systems can make any company run better and be more profitable.
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Can "Junk Mail" Help Grow Your Business?

July 22, 2009
I miss “junk mail.” It’s true. Even though I sometimes complained when digging out from a pile of mail, I actually enjoyed opening it.
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Act Like You're Going To Be In Business For Awhile

July 19, 2009
When you think and do like everyone else it’s usually the wrong thing to do at the wrong time.
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Becoming the Total Solution Provider

July 12, 2009
We may live in the age of specialization, but right now the best thing you can do is become more of a total solution provider.
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Multimedia

Videos

Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

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