Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Pick Me! Pick Me!

10 ways to help your customer pick the “right” contractor (you).
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New YouTube Video Presents Stunning Facts on Social Media

Back in March, I blogged about a fascinating YouTube video called “Did You Know?” and received a lot of feedback from visitors. They said that the video helped them think about change and put it into perspective.
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Secret Footage [Part 2]

More details on how to put a mystery shopping program into place the right way.
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Secret Footage [Part 1]

If I video taped your employees, would you be sick to your stomach or worse?
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Eight Inspiring Business Tips

Today, I am encouraged and inspired. I am turning a deaf ear to the naysayers and a blind eye to the imagery of negativity. I see unlimited business opportunities. I am planning to succeed.
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7 Steps to Better Training

No matter how smart an owner are, you can’t do everything yourself!
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Why You Need to Give a Twit About E-Media

In 2004, soon after delivering my daughter at Cedarville University in central Ohio, she told me about this interesting computer application called Facebook. It was a new way of interacting with other students on campus and other universities.
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Thinking About Now And Changing Tomorrow

You’re a service business, not a fire department!
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Let's Knock Down 5 Million Crappy Houses

Last month, three single-family homes I pass while driving to work disappeared.

Poof.
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Teaching The ‘Raising the Objection' Technique

Meet those pricing objections head-on and curb a customer’s urge to roam.
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2015 Jan/Feb

The Jan/Feb ICS issue features content on cleaning services during the winter time, commercial cleaning, rug cleaning, new with rugs, marketing for restoration and new products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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