Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

ICS at Connections 2012

The 10thanniversary Connections Convention and Trade Show in Las Vegas is officially now only about a week away from kicking off. And we wanted to take a little bit of time to let you know about a couple of valuable events that ICS Cleaning Specialist is hosting along with our sister magazine, Restoration & Remediation.

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ICS on YouTube

This isn’t exactly brand-spanking news per say, as our YouTube page officially launched several weeks ago, but we’re happy to offer readers another way to stay connected with the industry, as well as dive into exclusive looks at the industry trade shows, conventions, demonstrations and seminars that we attend.

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How Important is Social Media?

We recently held a poll here on ICSmag.com that asked just how important you all valued social media. Surprisingly, the majority of those polled either answered with either “Too soon to gauge – We do it, but we haven’t’ really seen significant payoff yet” (50%) or with “Not important – we’re doing just fine without it” (29%).
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Getting employees to "Released"

It means you’ve trained and verified what they do know so they can be entrusted to do the tasks assigned to them.
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Leadership Lessons from Bruce Springsteen

Musically, I grew up with the likes of Green Day, Weezer and Jimmy Eat World, but my all-time favorite act is Bruce Springsteen and the E Street Band. Now “The Boss” is some 35 years my senior, but his music is powerful, inspiring and extremely well-written, which can’t be said about a lot of music these days.So just what does Bruce Springsteen have to do with carpet cleaning?
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More on Clean Restore Connect

By now you’ve seen the ad teases and announcements about Clean Restore Connect (www.cleanrestoreconnect.com), a free online network for cleaning and restoration professionals that ICS Cleaning Specialist and Restoration & Remediation magazines are pleased to be launching. Now it’s time to join.

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Nepotism: Keeping it all in the family

The wrong and the right ways to enter into the family business.
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A Connections Conundrum

One of the most admirable things about restoration workers is how spontaneous they have to be. When the phone rings and there’s work to be had, they have to get themselves ready to go, whether it’s 6 a.m. or 6 p.m.  Now this little bit that I’m about to share certainly isn’t on the same level as the “drop everything and get out to the site” mentality of what restoration professionals have to go through, but...

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Want to Fix, Grow or Sell Your Business?

What are your goals in three to five years?
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Multitasking Myth

There are customers and staff tossing balls into the air and expecting you to effectively juggle them all.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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