Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Culture of Change

By Al Levi
3 Comments
When I do workshops, I ask the audience, “Why do people resist change?”
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Division or Divisive

By Al Levi
One Comment
I work with companies that do commercial work only, commercial and residential work only and residential work only.
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Building Your Green Team

By Al Levi
6 Comments
It’s always been advantageous to move what your company sells and does from a commodity to a niche.
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Hope for the Best...Prepare for the Worst

By Al Levi
2 Comments
But, here’s what I know no matter where you operate your business…it’s far better to “Hope for the Best…all the while….preparing for the worst.”
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To Happy Call or Not...That is the Question

By Al Levi
7 Comments
First, we must define what “Happy Calls” are. They are calls made to your customers right after you’ve been there to do service or install work.
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Want the Same Old Results? Use the Same Old Approach

By Bill Corridan
No Comments

An area that is often overlooked is that we need to be as profitable as we can in order to be able to re-invest in our company as well as provide for our families and plan our retirement.
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The Most Important Thing

By Bill Corridan
No Comments

The most important aspect to being a successful service company is a positive, can-do attitude. With the recession that all of us have faced, this has never been more important.
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Family, Friends and House of Worship

By Al Levi
3 Comments
It’s as inevitable as death and taxes. Be a contractor long enough and you’re going to end up selling stuff to your family, friend or house of worship.
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Selling...Dos...and Don'ts

By Al Levi
No Comments
Having grown up in the plumbing, heating and cooling business in New York, I knew that I couldn’t push my cooling equipment too long out here in Arizona.
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Dirty Jobs' Mike Rowe Offers Help to the Trades; Finding and Filling Jobs in Your Market, Part 2

By Tim Fausch
9 Comments
In my last blog, I introduced a partnership BNP Media forged with BirdDog Jobs, a career center specializing in the skilled trades. Today, we’re pleased to announce another partnership.
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Multimedia

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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