Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Engineering a Turnaround

It’s never too late to engineer a turnaround at your company!
Read More

Five O'clock Knock

“Got a minute?”
Read More

Want to Add Another Trade...Really?

It’s an age old question that we contractors face.
Read More

Culture of Change

When I do workshops, I ask the audience, “Why do people resist change?”
Read More

Division or Divisive

I work with companies that do commercial work only, commercial and residential work only and residential work only.
Read More

Building Your Green Team

It’s always been advantageous to move what your company sells and does from a commodity to a niche.
Read More

Hope for the Best...Prepare for the Worst

But, here’s what I know no matter where you operate your business…it’s far better to “Hope for the Best…all the while….preparing for the worst.”
Read More

To Happy Call or Not...That is the Question

First, we must define what “Happy Calls” are. They are calls made to your customers right after you’ve been there to do service or install work.
Read More

Want the Same Old Results? Use the Same Old Approach


An area that is often overlooked is that we need to be as profitable as we can in order to be able to re-invest in our company as well as provide for our families and plan our retirement.
Read More

The Most Important Thing


The most important aspect to being a successful service company is a positive, can-do attitude. With the recession that all of us have faced, this has never been more important.
Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view