Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Family, Friends and House of Worship

It’s as inevitable as death and taxes. Be a contractor long enough and you’re going to end up selling stuff to your family, friend or house of worship.
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Selling...Dos...and Don'ts

Having grown up in the plumbing, heating and cooling business in New York, I knew that I couldn’t push my cooling equipment too long out here in Arizona.
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Dirty Jobs' Mike Rowe Offers Help to the Trades; Finding and Filling Jobs in Your Market, Part 2

In my last blog, I introduced a partnership BNP Media forged with BirdDog Jobs, a career center specializing in the skilled trades. Today, we’re pleased to announce another partnership.
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Life Is Short


Our industry has lost a friend as well as an outstanding businessman.  Paul Thompson, owner of Town & Country Services in Greenland, NH, died last week after collapsing suddenly over the weekend.
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Finding and Filling Jobs in Your Market, Part 1

For the last two years, more than 13+ million U.S. workers have been unemployed, many for very long stretches.
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Three Business Insights Gained While Running Through Hershey

This week I attended the last National Association Oil Heating Service Managers Show in Hershey, PA. Actually, it’s not the last show for this fine organization, but it will be the last show by that exact name.
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The Power of CYA

Don’t underestimate the “Power of CYA!”
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What the heck was that...oh boy

This is no major flood or restoration job by any stretch of the imagination but even I was surprised at just how much remediation is involved from the seemingly benign water leak under my kitchen sink. 
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Is It Even Possible?

Years ago it was in vogue at many shops I’d work with to have a mannequin dressed up in the perfect company uniform in some open shop area.
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It's A Limited Democracy

While seeking employees’ input and buy-in is important, you must be willing to make tough decisions that benefit the customer, the company and the staff.
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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