Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Providing Eye Candy for Your Customers

March 24, 2011
Last week I spent a couple days at the Coverings Show in Las Vegas. Usually, I’m very focused at trade shows on meeting readers or advertisers and talking about their specific interests.
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More Ways To Prevent Employees From Stealing Your Calls

March 15, 2011
In the first part of this blog (“Can Your Employees Be Stealing Your Calls?”) that ran on Feb. 20, I gave you the dire scenario of your own employees siphoning
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A Commentary on Cleaning Standards

March 11, 2011

There has been much talk about establishing definitive cleaning standards within our industry, but efforts have met with mixed success. I believe the reason is basic. 
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Can Your Employees Be Stealing Your Calls?

February 20, 2011
Yes! And when I hear the pain in the voice of contractors who have fallen prey to their own staff stealing their calls it’s sickening. Even if you haven’t been
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Winning the Race: Expo Generates New Optimism

February 14, 2011
The last two years remind me of running in the San Diego Marathon. It was a brutally hot event. At the starting line, race organizers distributed salt packets and issued dire warnings to slow our pace – or face the consequences.
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Can I Be an Effective Manager and Owner and Still Be Nice?

February 6, 2011
My dad believed that I should never ask any employee to do what I hadn’t done myself.
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Builders Show Spotlights Innovative Products

January 28, 2011
The International Builders Show (IBS) always delivers panache. Building product manufacturers use the industry’s biggest stage to unveil their latest and greatest designs, often with the excessive exuberance needed to stand out among the sea of products on display.
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Never Made a Putt...I Didn't Think Was Going In

January 23, 2011
This blog is not about my golf game!
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2011 Building Forecast: Sustainable with a Chance of Profits

January 21, 2011
Canvassing the International Builders Show (IBS) usually is like drinking water from a fire hose. Fortunately, this year’s version was easier to ingest.
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Building Pros Help a Hero, Turn a House into a Home

January 17, 2011
At first, I did not notice the all-access design of the NextGen Experience house. But then I spotted Waldemar Alameda, a 39-year-old father of two. He was using a walker to navigate the crowded house.
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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