Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Five Reasons to Give Thanks

With 2009 ticking down, it would be so easy to reflect on the hardships our country has endured this year.
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The Good, The Bad and The Ugly of Family Dynamics

Here’s what you can do right now to make working with family so much better.
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Wishing It Were So

“When you put the car in the ditch, the first thing you need to do is stop spinning the wheels.”
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Marriott Bets $3 Billion on Indy Development

One of the benefits of my job is the ability to view construction projects in progress throughout the country. During a recent trip to Indianapolis, I took a few minutes to take in Marriott Place, a stunning downtown development slated for completion in February 2011.
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Master Answering, Booking Calls In Steps

Everything that goes right and goes wrong can be traced back to how we do this simple but vital first step with the customer.
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True Grit: Remodeling Pros Share Survival Stories

The annual Remodeling Show took place in Indianapolis last week. I used the opportunity to poll contractors at the show, who were mostly from the Midwest.
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Stop Destructive Patterns

Living on caffeine, nicotine and something else?
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Somebody Needs To Get Fired

Sometimes you need to let someone go to make your company better.
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Chick-fil-A Shines Brightly On a Rainy Day in Georgia

I fear we’ve lost our way. As businesspeople, we often react with such shocking shortsightedness that we fail to see into next year, maybe even into next week.
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Pick Me! Pick Me!

10 ways to help your customer pick the “right” contractor (you).
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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