Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Chick-fil-A Shines Brightly On a Rainy Day in Georgia

October 14, 2009
I fear we’ve lost our way. As businesspeople, we often react with such shocking shortsightedness that we fail to see into next year, maybe even into next week.
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Pick Me! Pick Me!

October 11, 2009
10 ways to help your customer pick the “right” contractor (you).
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New YouTube Video Presents Stunning Facts on Social Media

October 5, 2009
Back in March, I blogged about a fascinating YouTube video called “Did You Know?” and received a lot of feedback from visitors. They said that the video helped them think about change and put it into perspective.
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Secret Footage [Part 2]

October 4, 2009
More details on how to put a mystery shopping program into place the right way.
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Secret Footage [Part 1]

September 27, 2009
If I video taped your employees, would you be sick to your stomach or worse?
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Eight Inspiring Business Tips

September 24, 2009
Today, I am encouraged and inspired. I am turning a deaf ear to the naysayers and a blind eye to the imagery of negativity. I see unlimited business opportunities. I am planning to succeed.
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7 Steps to Better Training

September 20, 2009
No matter how smart an owner are, you can’t do everything yourself!
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Why You Need to Give a Twit About E-Media

September 11, 2009
In 2004, soon after delivering my daughter at Cedarville University in central Ohio, she told me about this interesting computer application called Facebook. It was a new way of interacting with other students on campus and other universities.
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Thinking About Now And Changing Tomorrow

September 6, 2009
You’re a service business, not a fire department!
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Let's Knock Down 5 Million Crappy Houses

August 24, 2009
Last month, three single-family homes I pass while driving to work disappeared.

Poof.
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Multimedia

Videos

Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

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