Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Fortune Cookies Predict End to Recession, Housing Downturn

July 9, 2009
I’ve been saving fortunes from my Chinese dinners and I’m elated. Apparently, I’m in line for an incredible string of good luck. And my good fortune is your good fortune because we’re all in this downturn together.
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10 Things To Do to Create a Winning Trade Show

July 5, 2009
It’s not just a numbers game. Make sure you’re targeting the right audience.
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Upside Down and Inside Out ... Staffing Ratios

June 28, 2009
The best staffing ratio is 2:1.
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Katrina Revisited

June 22, 2009
In September 2005, the world was mesmerized by the greatest natural disaster in the history of the U.S. Most of us were glued to our favorite cable channel or Web site, watching hurricane Katrina pound the Gulf Coast without mercy.
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The Rest of the Steps to Creating Trucks That Work

June 21, 2009
Get the job done TODAY with a well-stocked and organized truck.
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The First 7 Steps to Creating Trucks That Work

June 14, 2009
The last thing you need to be doing in this economy is stocking a truck too heavily or paying for excess inventory.
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10 Steps to Taking Control of Your Phone and Your Business

June 7, 2009
Contractors need to unplug! Here are some tips to finding some peace.
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5 Ways to Improve Your Staff and Build Profits Right Now

May 31, 2009
These slow times are a perfect time to upgrade your staff.
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Why Offering the Best Warranty Out There Makes You Money

May 24, 2009
It may seem counterintuitive but offering a better warranty than your competition actually makes you money.
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I See Disaster in Your Future...and That's a Good Thing

May 21, 2009
The word disaster conjures up many images.
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Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive


Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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