Editor's Blog

Editor's Blog
ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.

Life Is Short


Our industry has lost a friend as well as an outstanding businessman.  Paul Thompson, owner of Town & Country Services in Greenland, NH, died last week after collapsing suddenly over the weekend.
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Finding and Filling Jobs in Your Market, Part 1

For the last two years, more than 13+ million U.S. workers have been unemployed, many for very long stretches.
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Three Business Insights Gained While Running Through Hershey

This week I attended the last National Association Oil Heating Service Managers Show in Hershey, PA. Actually, it’s not the last show for this fine organization, but it will be the last show by that exact name.
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The Power of CYA

Don’t underestimate the “Power of CYA!”
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What the heck was that...oh boy

This is no major flood or restoration job by any stretch of the imagination but even I was surprised at just how much remediation is involved from the seemingly benign water leak under my kitchen sink. 
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Is It Even Possible?

Years ago it was in vogue at many shops I’d work with to have a mannequin dressed up in the perfect company uniform in some open shop area.
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It's A Limited Democracy

While seeking employees’ input and buy-in is important, you must be willing to make tough decisions that benefit the customer, the company and the staff.
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5-Step Success Process

If you’re trying to run a successful business, I highly recommend you get selective about where you’re trying to end up and which road you choose to get you there.
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Truest Grit

Construction and maintenance pros, do you have what it takes to takes to excel today? I'm not talking about aggressive cost cutting or crazy-efficient management techniques. Chances are you are already doing those things.
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Proper Cleaning is Green Cleaning


All cleaning is green cleaning, or at least, it should be.  By definition, cleaning is the removal of unwanted matter including macro soils (those we can see) and micro soils (those we can’t see). 
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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