ICS editor Eric Fish sounds off on events, news and all the latest hot topics surrounding the carpet cleaning and restoration industries.
April 27, 2011
seeking employees’ input and buy-in is important, you must be willing to make
tough decisions that benefit the customer, the company and the staff.Read More
April 14, 2011
you’re trying to run a successful business, I highly recommend you get
selective about where you’re trying to end up and which road you choose to get
you there.Read More
April 12, 2011
Construction and maintenance pros, do you have what it takes to takes to excel today? I'm not talking about aggressive cost cutting or crazy-efficient management techniques. Chances are you are already doing those things.
April 11, 2011
All cleaning is green
cleaning, or at least, it should be. By definition, cleaning is the
removal of unwanted matter including macro soils (those we can see) and micro
soils (those we can’t see).
April 1, 2011
Al Levi could have packed it in, gone to Arizona, and led the good life. After all, he sold his contracting company back when the economy was still vibrant.
March 29, 2011
power of building a brand starts with a great name.Read More
March 24, 2011
Last week I spent a couple days at the Coverings Show in Las Vegas. Usually, I’m very focused at trade shows on meeting readers or advertisers and talking about their specific interests.
March 15, 2011
In the first part of this blog (“Can Your Employees Be Stealing Your Calls?”) that ran on Feb. 20, I gave you the dire scenario of your own employees siphoningRead More
March 11, 2011
been much talk about establishing definitive cleaning standards within our
industry, but efforts have met with mixed success. I believe the reason is basic.
February 20, 2011
Yes! And when I hear the pain in the voice of contractors who have fallen prey to their own staff stealing their calls it’s sickening. Even if you haven’t beenRead More