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Items Tagged with 'managing a carpet cleaning business'
No one is going to refuse you permission to park close to their house. However, by you asking permission, the homeowner feels in control and this is very important.
More years ago than I care to remember, a new carpet cleaner came to my town. I met him, and while he was civil to me, I could tell he was both intensely competitive and very insecure. Bad combination! I'll call him "George."
The very best thing to leave behind is a customer- approved work order with a work date filled in!
Let’s look at your two big options going forward:
If you aren’t making a decent living after 18 months in business, it can only be one or more of these three problems: A) You aren’t charging enough, B) you aren’t doing enough volume or C) you are expecting too much too soon.
Great to hear you are growing and are focused on your marketing. Too many carpet cleaners aren’t doing either one!
So how do you stop this thievery? The short answer - you can't. Not completely. You can and should make it harder to steal than not steal, but in the final analysis many techs currently are doing it.
One of the best things I ever stumbled into was giving business managers that requested a “How much to clean these carpets?” quote from me at least three price/frequency options.
Your social media plan should start with Facebook. But it surely should not end there. What if I told you there were other social media sites that are just as important and some even more important for your cleaning business marketing?