Items Tagged with 'managing a carpet cleaning business'

ARTICLES

Ask Steve: What’s Your Take on Business Borrowing and Debt?

There are very few successful companies that don't borrow to expand.
April 10, 2014

If there was a business expansion that I was convinced would far out-produce the expense of a loan – I would go for it. 


Read More

Ask Steve: How Can I Handle the “How Much” Question Over the Phone?

April 3, 2014

It is so darn frustrating to know that you truly are the best in town, to truly wish to be of service and to know that you give excellent value for the money and then to get blown off course with the good old "How much?" over-the-phone question!


Read More

Will You Grab Your “Golden Opportunity?”

“I think everyone is an opportunist if they have an opportunity.” – Katharine Hepburn
April 3, 2014

You love carpet cleaning. I did too. So I’m happy for both of us!


Read More

Being a Phenomenally Successful Person: Level 1 - Self-Awareness

April 3, 2014

In the January/February issue of ICS, I shared the “5 Levels of Becoming a Phenomenally Successful Person.” To briefly review, you were created to be phenomenal.


Read More

Ask Steve: Is it Better to Sell Carpet/Flooring or Form a Referral Partnership?

March 13, 2014

 When I had my carpet cleaning and restoration services operation we just never could make sense out of doing our own retail carpet sales. 


Read More

Five Business Tips from a Highly Successful Cleaner

March 5, 2014

We stumbled upon a story recently in the Charlotte Observer that profiled Chris Souk, an Oxi-Fresh franchisee in the greater Charlotte area that was also the franchise’s top cleaner – of about 250 franchises – in 2013.


Read More

Ask Steve: How Should I “Sell” Commercial Jobs - Low Cost or Quality of Work?

Don’t automatically assume that someone asking for a better deal is only focused on price
February 20, 2014

I discovered that many managers don’t even know for sure what they pay and are more interested in reliability, a proven track record and a burden lifted off their backs


Read More

Ask Steve: How Should I Manage an Outside Salesperson?

On commission structures, sales systems and holding salespeople accountable.
February 13, 2014

Your sales system should include scripts, audio and video sales aids, a proposal template, paperwork for setting up the account and, of course, a pricing guide so your salesperson can write the proposal profitably


Read More

Ask Steve: What’s the Best Way to Handle Back-Stabbing Contractors?

I formed a strategic partnership with a quality structural contractor in my area
February 6, 2014

Here are some things to look for in a structural contractor strategic partner:


Read More

Ask Steve: Should I “Follow Up” on my Commercial Bids?

Never leave your prospect without determining your next action
January 30, 2014

You've already made the big investment in an on-site inspection and have already worked up the proposal.


Read More

Multimedia

Videos

Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

cover_image

2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo