What is an LGR dehumidifier? What a silly question! What is a Low-Grain Refrigerant dehumidifier? Obviously, it is a dehumidifier that says “LGR” on the name plate…right?

This is the final chapter of the Master Rug Cleaner Tour of Turkey. We saw the main tourist destinations of Istanbul, Izmir, Ephesus and Cappadocia and visited the rug weaving, dyeing and finishing facilities of Woven Legends.

As a cleaning and/or restoration professional, we’re betting that you’re constantly on the lookout for new, innovative technologies that allow you to do your job faster and more efficiently.

Check out the December ICS Must See Products from the latest technology and innovations currently on the market.

Combining residential carpet and upholstery cleaning, contract commercial cleaning and restoration gave me a three-legged stool with each “leg” supporting the others.

In last month’s article, I asked these questions: Why is it that some companies are having record sales and profits while others are struggling? Why does one person in a community thrive, while the next in the same community barely survives? Why does this happen when they both have access to the same resources and opportunities?

Do you ever feel bogged down with your work? Are you doing the work of several people and finding this workload to be not as glamorous as you envisioned when you started the business?

I’ve seen the process of restoring homes and businesses go from a simple, unsophisticated approach to a complex, scientific and professional service.

One key advertising principle is that the more means of response you give, the better your response rate. Knowing this, it makes perfect sense to include your website along with your phone number in all of your advertising.

2012 was a year of growth, not only in terms of the numbers of members, but within the organizational structure and as part of a new international cleaning and restoration trade association.

In October, I had the privilege of attending the IICRC’s Certification Council, shareholders and Board of Directors meetings in Vancouver, WA.

Two top business consultants in the cleaning industry team up to deliver proven revenue growth systems – and CFI members get their help for free.

The elected 2012-2013 IICRC Board of Directors are as follows...

Pacific Floorcare has announced Jake Mynatt and Julio Cisneros as the winners of the BSC-exclusive drawings it held in its booth during ISSA/INTERCLEAN 2012.

Marty Koval and Jim Hassi have joined Legend Brands as Dri-Eaz Sales Manager and Dri-Eaz Account Manager, respectively.

Interlink Supply held its annual distributor conference Oct. 4-5 in Salt Lake City, UT.

The Restoration Industry Association (RIA) will hold its 68thAnnual Leadership Summit and Industry Expo at the Planet Hollywood Resort & Casino in Las Vegas on April 23-25, 2013.

The National Institute of Decontamination Specialists (NIDS) has announced its latest group of graduates from the October Meth Lab and Tear Gas Decontamination class.

SteamMasterGolf, the community volunteers from SteamMaster Restoration and Cleaning, LLC grossed over $52,640 by recently hosting two golf tournaments.

Bridgepoint Systems has announced the addition of a Cherry Carpet and Fabric, Fresh Lemon and Sweet Lemon deodorizer to eliminate malodors.

The Vapore 3000 vapor cleaning system operates at a temperature of 160°C to eliminate bacteria and viruses. 

Wahl Instruments has announced that it will provide free thermography training sessions – a $495 value – at its Asheville, N.C. facility to anyone, whether they own a Heat Spy Thermal Imager or not.

The WAV-26 from Pacific Floorcare is a high-capacity upright vacuum that combines productivity with maneuverability.

Smell Guard is non-toxic and safe to use around people, pets and plants.

Turboteck Supplies has released its Powermax Rotary Air Duct Cleaning System for truckmounts, which works with 2 or 1.5-inch vacuum hoses.

Sapphire Scientific’s Cleaning Guide app, which serves as a mobile reference for technicians and offers everything from cleaning tips to in-depth procedures, is now available via the Android Play Store.

Butler has released a hot water extraction detergent that can be used as a primary rinse or flushing agent in a truckmount or portable extractor capable of operating with dissolved powdered detergents.

CleanMaster has released its Quake HD, a VOC-compliant carpet pre-spray featuring Tritanol to aid in deep restorative cleaning efforts.

Core Products’ new Hydroxi Pro Force D is a hospital-grade, EPA-registered disinfectant that contains zero VOCs and is ideal for green cleaning.

Pro Choice’s Amazing Rinse Free Spot-All is a spotter for all cleaning environments and fiber types.

HydraMaster has announced the release of its 2013 Performance Product Catalog, a 32-page color photo booklet with details and highlights of all the company’s offerings.

B-Air’s new Vent air mover is half the size of a conventional air mover, but more powerful.