Carpet Cleaning Business Management

This zone covers everything regarding how to make your business highly successful.

ARTICLES

Get (and Keep) More Customers by Understanding the 6 Reasons People Clean

A big mistake that cleaners make is not realizing that people clean their carpet, floors and fabrics for more reasons than just how it looks.


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Can Your Company Truly be Viewed as “Different?”

“Being different is good; embrace it.” - Simon Cowell

Should you be “different” from other carpet cleaners? Well, just analyze your average competitor’s attitude, appearance, employees, vehicles, equipment and image.


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In Review –The Experience Convention and Trade Show

Record attendance, new location and new offerings help make 2014 fall Experience show best one yet.

The industry’s biggest trade show has reached new heights.


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The True Value of the Up-Sell (and How to Close More Every Time)

In any business there is one type of sale that brings the most profit. There is one single sales activity that can make the most difference in the profitability of your company.


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Differentiation: Why it’s Important (and How to Do it!)

“Successful people are ‘different’ because they will do what others won’t.”

What the heck does “differentiate” mean?! Good old Google comes through again with the definition: “become different in the process of growth.”


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Level 5 of Being Phenomenal Successful Person – Character

Over the past few months, I’ve shared “The 5 Levels of Being Phenomenal.” The levels are the stages everyone goes through when they are attempting to change a habit, reach a new goal or develop a skill.


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“Playing the Field” with Employees

“Flirting is the gentle art of making a man feel pleased with himself.” –Helen Rowland

I hear it all the time. “Steve, my body is getting tired.” And then very hesitantly, “I’m finally thinking about hiring an employee…” Yep, this hardworking solo cleaner is quite correctly scared to death!


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What Makes for Good Training?

We posed the question to two professionals in the industry – here’s a look at training, from their perspective, that work best for their respective businesses.

When it comes to cleaning and restoration, proper education is a must.


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Being a Phenomenally Successful Person: Level 4 – Commitment

A man wearing orange pants and pink socks stood on a chair and asked the small audience at a mastermind I was attending, “Are you just interested in reaching your goals or are you committed to reaching them?”


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Avoiding the “Crash and Burn” Phenomenon! – Part III

“Maybe we’ll live and learn. Maybe we’ll crash and burn.” – John Legend

Failing is never fun. And it is just so tragic to see a hard-working carpet cleaner “crash and burn.” The financial (and emotional) shrapnel of a business imploding can destroy all involved, especially the family.


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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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